Monette

Customer Service Representative

70 ID PROOF
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Overview

Looking for full-time work (8 hours/day)

at $5.00/hour ($880.00/month)

Bachelors degree

Last Active

November 6th, 2024 (yesterday)

Member Since

July 16th, 2023

Profile Description

As a dedicated Customer Service Representative with a proven track record, I bring extensive experience in handling diverse customer inquiries and resolving issues on the Amazon platform. With a keen eye for detail and a passion for ensuring customer satisfaction, I thrive in fast-paced environments and excel at maintaining positive relationships with clients.
My skills include:
1. Exceptional knowledge of Amazon's policies, procedures, and seller guidelines.
2. Proficient in handling product inquiries, order management, and delivery status updates.
3. Resolving customer complaints and concerns promptly and professionally.
4. Expertise in processing returns, refunds, and exchanges efficiently.
5. Demonstrated ability to respond to seller messages effectively.
With excellent communication skills and a customer-centric approach, I am committed to delivering top-notch service and enhancing the overall customer experience on the Amazon platform. I am seeking opportunities to contribute my expertise and play a vital role in bolstering customer satisfaction . Let's collaborate to drive success and foster lasting customer relationships.

Top Skills

Professional Services » Management Services » Call Center Operations Management

Experience: Less than 6 months

Customer Support

Experience: 2 - 5 years

Customer Support » Ecommerce

Experience: 2 - 5 years

Other Skills

E-Commerce » Product Research

Experience: 2 - 5 years

Customer Support » Chat Support

Experience: 2 - 5 years

Basic Information

Age
25
Gender
Female
Website
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Address
General Mariano Alvarez, Cavite
Tests Taken
IQ
Score:  116
DISC
Dominance: 43
Influence: 9
Steadiness: 22
Compliance: 26
English
C2(Advanced/Mastery)
Uploaded ID
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