Jessa

Short term rental Virtual assistant

55 ID PROOF
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Overview

Looking for full-time work (8 hours/day)

at $4.60/hour ($809.60/month)

Associates degree

Last Active

November 24th, 2024 (today)

Member Since

July 16th, 2023

Profile Description

I bring over a decade of comprehensive experience in the BPO industry, excelling in both voice and non-voice accounts, with a strong focus on email support and live chat services. My career has encompassed diverse areas of customer service, including sales, technical support, and claims Upgrade to see actual info my most recent role with Airbnb, where I spent nearly four years, in addition, I specialized in managing short-term rentals in Canada, honing my skills in guest communication and administrative tasks. This experience has given me a solid understanding of the hospitality sector and the nuances of ensuring seamless customer experiences.I am highly skilled in multitasking and possess exceptional typing proficiency, enabling me to handle multiple tasks efficiently and effectively. A quick learner by nature, I adapt swiftly to new challenges and consistently exceed client metrics.Guided by a strong work ethic, I prioritize dedication and strategic problem-solving to deliver results. Integrity is a cornerstone of my professional conduct, ensuring trustworthiness in all aspects of my work. I am confident in my ability to contribute meaningfully to any team and thrive in dynamic environments.

Top Skills

Customer Support » Technical Support

Experience: 1 - 2 years

As a technical support professional, I prioritize patience and empathy when guiding customers through troubleshooting processes. I make sure to provide clear and simple step-by-step instructions to address their issues effectively and alleviate any confusion or frustration they may experience. My goal is to empower customers with the knowledge they need to resolve problems independently and feel confident in using the solutions provided. I find great satisfaction in emptying their worries and delivering positive outcomes.

Other Skills

Basic Information

Age
30
Gender
Female
Website
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Address
Quezon city, Manila
Tests Taken
DISC
Dominance: 9
Influence: 42
Steadiness: 36
Compliance: 14
English
C1(Advanced)
Government ID
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