Kristopher

VA / Customer Service Email Support

70 ID PROOF
Verified
With Timeproof
contact
mark as hired

Overview

Looking for full-time work (7 hours/day)

at $8.00/hour ($1,232.00/month)

Bachelors degree

Last Active

October 7th, 2024 (today)

Member Since

July 12th, 2023

Profile Description

Lead Email Support Strategist - Zendesk/Shopify/Gorgias Expert
I leverage my deep expertise in Zendesk, Shopify, and Gorgias to provide unparalleled email customer support, enhancing customer satisfaction and loyalty. With 2 years of experience, I excel in crafting tailored solutions that not only solve immediate issues but also anticipate future needs, setting the foundation for lasting customer relationships. My approach integrates advanced troubleshooting with a personalized touch, ensuring every customer interaction adds value and strengthens brand loyalty.

Exploring innovative customer service technologies to optimize support interactions. Committed to adding value by implementing efficient solutions that boost customer satisfaction.
Interested in elevating your email customer service? Let's discuss how we can improve your customer support together.

Top Skills

Customer Support

Experience: 5 - 10 years

Customer Support » Technical Support

Experience: 5 - 10 years

Customer Support » Ecommerce » Shopify

Experience: 1 - 2 years

I'm highly skilled in using Shopify and its features. With practical experience and dedicated learning, I've become proficient in navigating its various functions. From setting up online stores to managing products and handling customer inquiries, I'm confident in my ability to efficiently utilize Shopify to support business operations. I'm well-equipped to leverage its tools for customization, integration, and analytics interpretation to drive success for your business

Other Skills

E-Commerce » Shopify

Experience: 1 - 2 years

I'm highly skilled in using Shopify and its features. With practical experience and dedicated learning, I've become proficient in navigating its various functions. From setting up online stores to managing products and handling customer inquiries, I'm confident in my ability to efficiently utilize Shopify to support business operations.

Video Editing » Social Media Video Editing

Experience: 1 - 2 years

I'm skilled in video editing with CapCut, Adobe Premiere, and Filmora, with a basic-advanced understanding. I can create and edit videos effectively using these tools, adding basic effects and transitions to enhance the final product. Sample output: https://drive.google.com/file/d/1NG15uYYIIULwGI9KGFJdeOsz5AKnH8di/view?usp=sharing

Office and Administration » Data Entry

Experience: 2 - 5 years

Customer Support » Customer Service » Gorgias

Experience: 1 - 2 years

I am proficient in using Gorgias to streamline customer support processes. With hands-on experience and dedicated training, I have developed a strong command of its features and functionalities

Basic Information

Age
37
Gender
Male
Website
Sign Up with Pro Account to View
Address
Davao, Davao del Sur
Tests Taken
IQ
Score:  108
DISC
Dominance: 46
Influence: 23
Steadiness: 21
Compliance: 10
English
C1(Advanced)
Uploaded ID
Sign Up with Pro Account to View

“It definitely helped transform my business and take a significant load off for me.”

Samori Coles

SEE MORE REAL RESULTS

“We'll definitely continue to hire people using Onlinejobs because it has taken our agency to the next level”

- Marc Diez

Onlinejobs.ph "ID Proof" indicates if "they are who they say they are".

It DOES NOT indicate skill level.

ID Proof scores are 0 - 99 with 99 being the best. It is calculated based on dozens of data points.

It's intended to help employers know who they're talking to is real, and not a fake identity.

Read More »