Current Employment Status:
Hired Full Time on Aug 26, 2024
Interacts with customers to provide information in response to inquiries about products and services and to handle and resolve complaints.
Experience: 5 - 10 years
Answers billing inquiries, handle disputes and resolves billing concerns. Process plan upgrades, downgrades, and cancellation request. Process payments and orders for new products Updates account information as necessary.. Troubleshoots network connection problems and device functionality. Passion for connecting with customers. Create service request tickets for technician visits. Tech-savvy problem solver who multitask to repair a variety of services and equipment. Resolving customer billing inquiries and account issues, adjusting services as requested, and upholding positive customer relationships.
Experience: 2 - 5 years
Experience: 1 - 2 years
Experience: 2 - 5 years
Experience: 1 - 2 years
“I had this VA that I could turn things over to made it a lot easier”
Kyle Mckenna
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