Experienced driver chat support with 11 months experience in retail account and 1 year as Operations customer expert in healthcare industry. Skilled in handling chats, inbound and outbound calls, ensuring exceptional performance to achieve the target. Proven abilities in medical billings, customer service, navigating tools, and problem solving. Possessed strong knowledge about health insurance and medical terminologies. Committed and passionate in providing excellent service and contributing to company’s success.
Experience: 10+ years
I worked as a driver chat support with at least 10 months experience in a retail company. Through this job I have improved mainly my typing skills, critical thinking, problem solving, and reading comprehension.
Experience: 10+ years
Worked in a BPO company for at least a year as Operations customer expert in health insurance company. My work experience improved greatly my communication skills which plays an important role in this field. This experience expanded my knowledge in terms of health insurances and medical terminologies.
“I had this VA that I could turn things over to made it a lot easier”
Kyle Mckenna
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