Virtual Assistant/Tech Support

With a background in handling customer inquiries and tech support, managing complaints, and providing solutions, I ensure a positive customer experience that builds loyalty and trust. I am very Tech savvy, My technical skills are advance because I've worked with different industries such as Electronics and Appliances (Samsung AU), Laptops (HP), Internet Service Providers (Clear and AT&T), and Gaming Consoles (Microsoft XBox).

I have a keen eye for detail and accuracy, ensuring that all data is entered correctly and efficiently. My experience includes managing databases, updating records, and maintain confidentiality of sensitive information ensuring data integrity.

From email management to document preparation, document retrieval and task coordination, I am also adept at conducting research and offer reliable administrative support that helps keep your operations running smoothly.

I also have experience in Social Media Engagement, as used to manage a Facebook Page for a College Foundation. My responsibilities includes posting Marketing post and videos, responding to inquiries and managing comment section for the page.

Mid Level Skill in Search Engine Optimization