Welcome to my profile!
Here’s the service/s I can offer you.
General Tasks
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- Calendar Management
- File Management
- Data Gathering and Research
- Data Entry
Product Sourcing
- Product research
- Handle supplier relationships
- Negotiate with the cost
- Sample orders
- Negotiate supplier payment terms
- Facilitate product research up until the product launching
Customer Service Support: Handle inquiries from customers/clients
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- Chat
- Voice/Calls
Here are the tools I am expert with:
Platforms and Tools: Salesforce, ActiveCampaign,
HubSpot, ClickUp, Trello, Titan Tools
Communication Tools: Aircall, Dialpad, RingCentral,
Document Management: MS Word, Google Docs, Adobe Acrobat,
WPS Office
Browsers: Google Chrome, Mozilla Firefox, SafariCloud
Storage: Google Drive, Dropbox, OneDrive
Mail: Gmail, Mozilla Thunderbird, Outlook
Scheduling: Google Calendar, Calendly, Zoom
Experience: 6 months - 1 year
I previously worked at a healthcare company providing medical materials to hospital and other medical facilities. I would find manufacturer's quality items and would negotiate with vendors at a discounted/lower cost for the said medical equipment/parts.
Experience: 1 - 2 years
Along with Product Research, I have also mastered the skill of Data Entry from my previous employment. I have a keen attention to detail and I do make sure that the data I input on the CRM are precise.
Experience: 6 months - 1 year
Along with sourcing, I would organize emails and arrange key emails according to the category they fall under.
Experience: 1 - 2 years
I worked with many companies as a customer support. I can resolve complex customer inquiries within a certain time limit. This would include calls, email, and chats.
“There are just so many skills that the Filipino market has that they bring to the table. It's been amazing.”
Samori Coles
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