Jethro

Virtual Assistant|Customer Service|Chat/Email Support

80 ID PROOF
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Overview

Looking for full-time work (8 hours/day)

at $3.40/hour ($598.40/month)

Post-graduate degree (Masters, Doctorate, etc.)

Last Active

November 25th, 2024 (today)

Member Since

July 11th, 2023

Profile Description

Hi there! I'm Upgrade to see actual info, a dedicated freelancer and customer service representative with 1 year of experience in email, phone, and chat support.

• 1 year as a Customer Support Representative
• Experienced using different Tools and Platforms
• Completed 3 years of Academic Requirements as BSMT

Career Highlights:
• Handled multiple customer interactions per day, giving personalized and friendly service to ensure customer satisfaction.
• Guide sellers and customers with transactions, and or negotiations.
• Providing detailed information about products or services, including features, pricing, and usage.
• Helping a customer troubleshoot, guiding them through the process of identifying and resolving issues with a product or service.
• Managing and Designing unique templates for the company service charge.

Skills That Set Me Apart:
• Excellent Written and Verbal Communication Skills
• Problem Solver
• Multi-Tasking
• Attention to Detail
• Time Management
• Tech Savvy
• Adaptability
• Familiar with Slack, Zoom, Teams, Upgrade to see actual info

Tools I Use:
• Microsoft Office
• Google Workspace (Docs, Sheets, Slides)
• CapCut
• Canva
• Ibis Paint X
• Sketchbook
• ChatGPT 

Let's talk about how I can help you.
Please feel free to send me here a message.

Top Skills

Experience: Less than 6 months

Experience: Less than 6 months

Experience: Less than 6 months

Other Skills

Experience: Less than 6 months

Experience: Less than 6 months

It's very satisfying after completing the customer concerns.

Experience: Less than 6 months

Experience: Less than 6 months

Basic Information

Age
23
Gender
Male
Website
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Address
Las Pinas, METRO MANILA
Tests Taken
IQ
Score:  97
DISC
Dominance: 41
Influence: 10
Steadiness: 14
Compliance: 36
English
C2(Advanced/Mastery)
Government ID
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