Jeza
Customer Service Representative, Captioning Agent
Verified
With Timeproof
Overview
Looking for full-time work (8 hours/day)
at $8.18/hour ($1,439.68/month)
High school diploma
Last Active
October 23rd, 2024 (105 days ago)
Member Since
July 10th, 2023
Profile Description
I excel at Time management, Organizational and Customer service skills. Being in a BPO industry for 7 years made me easily adapt in a new work environment and learn fast with new tools and follow instruction as well. I'm confident that I'll be good once I pass and go to training. I know that I'll learn and relearn everything since I adapt or adjust immediatley.
Top Skills
Customer Support
Experience: 5 - 10 years
I've been in a BPO industry for almost 7 years. For my CSR years, I am with Sitel under Macy's/Bloomindales account.I'm a customer support or sales specialist. We also do chat support while taking inbound calls. We process there orders and requests and of course resolve customer issues and and any billing related questions. It's a seasonal account,but I got regularized. I got transferred to Capital one which is under Sitel as well because they are short staffed. We assist customers who have concerns on their credit cards. Teleperformance in the Captioncall Account as a Close Caption Agent.it was Regulated by the Federal Communications Commission.We help people who is hard of hearing to communicate better. We provide real-time, accurate texts of customer's conversations, so they never miss or misunderstand a word while in a conversation.
Marketing » Appointment Setting
Experience: 1 - 2 years
A big part of my role was conducting product demonstrations for clients via Zoom, which required clear communication and strong presentation skills. I also managed the scheduling and coordination of these demonstrations, and organized lead files within our CRM system to keep our sales process efficient.
Office and Administration » Operation Management
Experience: 1 - 2 years
Other Skills
Basic Information
- Age
- 31
- Gender
- Female
- Website
- Sign Up with Pro Account to View
- Address
- baguio city, benguet
- Tests Taken
- IQ
- Score: 126
- DISC
- Dominance: 38
- Influence: 7
- Steadiness: 34
- Compliance: 22
- English
- C2(Advanced/Mastery)
- Government ID
- Sign Up with Pro Account to View
“I can find little blocks of time to focus so we can scale this business.”
Clearman Lawyers
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