Need a hand with your social media? I’m your go-to!Managing your calendar, travel, and inbox? Consider it done!Seeking top-notch customer support? I’m on itHere’s why you need me on your team :)What Sets Me Apart:IndependentExperiencedStrategic ThinkerAdaptableResourcefulGoal-DrivenTrustworthyHow I Can Help Your Business:SOCIAL MEDIA SERVICESSocial Media ManagementSocial Media Optimization & CreationContent CreationEXECUTIVE/VIRTUAL ASSISTANCECalendar ManagementTravel ManagementInbox ManagementPreparing Morning/Meeting BiosAnswering & Returning Phone CallsReviewing & Responding to
Experience: 1 - 2 years
I handled a specialty retailer that handles beauty shops that offer a wide range of beauty products, accessories, and salon services. I assisted clients through chat, email, and SMS, with their refunds and returns, providing shipping information, questions about their points and rewards, and membership concerns.
Experience: Less than 6 months
I handled telecommunications services for US citizens, answering phone calls from clients with questions regarding billing, plans, technical concerns, and general information. In addition, I was successful in upselling by finding clients who were eligible for product or plan upgrades.
Experience: 6 months - 1 year
Provided customer service through email and inbound calls. Promoted to Assistant Team Leader, where I managed a team of support representatives and handled reporting and administrative tasks.
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