Ferdinne

Sales / Collection / Customer Service Manager

80 ID PROOF
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Overview

Looking for full-time work (8 hours/day)

at $9.10/hour ($1,601.60/month)

High school diploma

Last Active

December 29th, 2024 (4 days ago)

Member Since

July 7th, 2023

Profile Description

Hi! My name is Upgrade to see actual info Upgrade to see actual info, you can call me Faye. I have a solid 5 years BPO experience specializing in customer service and collection field and 9 years experience in sales and management.

Top Skills

Professional Services » Management Services » Customer Support Management

Experience: 5 - 10 years

I have more than 5 years experience in Customer Support Management. I also handled a team in a processing department specializing in customer service and retention. Addressing clients needs in a timely and appropriate manner. Oversee correspondence and interactions of staff with clients.

Professional Services » Management Services » Sales Management

Experience: 5 - 10 years

I have more than 5 years experience as a Sales Manager in Dubai, UAE. I am leading a group of 10 salespeople to help drive revenue. I always make sure to motivate my team to generate leads, build client relationships, set targets to hit or exceed revenue forecasts, and ultimately meet customer needs. In addition, as part of the management, we make sure we take care of our people so our people will also take care of our business.

Customer Support » Chat Support

Experience: 5 - 10 years

Almost all of my experiences requires back-end tasks such as chat support and answering emails.

Other Skills

Basic Information

Age
34
Gender
Female
Website
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Address
Santa Cruz, Laguna
Tests Taken
IQ
Score:  103
DISC
Dominance: 0
Influence: 0
Steadiness: 0
Compliance: 0
English
C1(Advanced)
Government ID
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