Michael

Customer Service Representative | Reports Analyst

80 ID PROOF
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Overview

Looking for full-time work (8 hours/day)

at $13.00/hour ($2,288.00/month)

High school diploma

Last Active

September 27th, 2024 (50 days ago)

Member Since

July 6th, 2023

Profile Description

A dependable and self-motivated freelancer with years of experience in customer support, technical support, database management, and report analytics, I am dedicated to delivering exceptional results that help your business grow.
My skill set and experience enable me to thrive in fast-paced, independent work environments where I can utilize my reporting and analytical skills to the fullest. I possess excellent verbal and written communication skills, which allow me to provide exceptional support and generate data-driven reports that provide valuable insights to stakeholders.
With strong attention to detail and a passion for excellence, I am committed to ensuring that every project I work on meets or exceeds expectations. Whether it's providing top-notch customer support, managing complex databases, or conducting in-depth analytics, I am always focused on delivering the best possible results for my clients.

Top Skills

Experience: 5 - 10 years

11+ years of total experience with 7+ Years of Call Center Experience from a large cable, phone, and internet provider in the US and 5+ Years of Home Based Customer Support Representative with multiple companies.

Experience: 5 - 10 years

11+ years of total experience with 7+ Years of Call Center Experience from a large cable, phone, and internet provider in the US and 5+ Years of Home Based Customer Support Representative with multiple companies.

Other Skills

Experience: 2 - 5 years

Proficient in using Zendesk

Experience: 5 - 10 years

6+ years of total experience with 3+ Years from a large cable, phone, and internet provider in the US and 3+ Years from multiple Home Based Remote Jobs.

Experience: 5 - 10 years

Proficient in MS Excel and Google Sheets

Basic Information

Age
30
Gender
Male
Website
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Address
Bacolod, Negros Occidental
Tests Taken
IQ
Score:  126
DISC
Dominance: 41
Influence: 7
Steadiness: 20
Compliance: 32
English
C1(Advanced)
Government ID
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