A dependable and self-motivated freelancer with years of experience in customer support, technical support, database management, and report analytics, I am dedicated to delivering exceptional results that help your business grow.
My skill set and experience enable me to thrive in fast-paced, independent work environments where I can utilize my reporting and analytical skills to the fullest. I possess excellent verbal and written communication skills, which allow me to provide exceptional support and generate data-driven reports that provide valuable insights to stakeholders.
With strong attention to detail and a passion for excellence, I am committed to ensuring that every project I work on meets or exceeds expectations. Whether it's providing top-notch customer support, managing complex databases, or conducting in-depth analytics, I am always focused on delivering the best possible results for my clients.
Experience: 5 - 10 years
11+ years of total experience with 7+ Years of Call Center Experience from a large cable, phone, and internet provider in the US and 5+ Years of Home Based Customer Support Representative with multiple companies.
Experience: 5 - 10 years
11+ years of total experience with 7+ Years of Call Center Experience from a large cable, phone, and internet provider in the US and 5+ Years of Home Based Customer Support Representative with multiple companies.
Experience: 5 - 10 years
6+ years of total experience with 3+ Years from a large cable, phone, and internet provider in the US and 3+ Years from multiple Home Based Remote Jobs.
Experience: 5 - 10 years
Proficient in MS Excel and Google Sheets
“It definitely helped transform my business and take a significant load off for me.”
Samori Coles
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