I am a professional customer service and technical support representative with over 5 years of experience handling different kinds of clients.I also worked as a back office administrator where we gather client information data entry, Profiling, and support third-party services such as Hotel reservations, insurance, and flights.With the number of years I spent with my previous companies I already Mastered some of the most useful tools necessary for my position such as Microsoft tools, Google Calendars, LinkedIn, and Salesforce Crm. And of course my exceptional customer service skill.
Experience: 2 - 5 years
Expert in using Salesforce tools, Been using Salesforce since 2019 to support technical and customer service
Experience: 2 - 5 years
Identifies, investigates, and resolves users problems with router and other wireless and network connections including basic software and hardware issue. Fields support calls, chat, email, and/or other communication from users with inquiries regarding network and similar concerns.
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