Global Support / SME

Overview

Looking for full-time work (8 hours/day)

at $8.00/hour ($1,408.00/month)

Bachelors degree

Last Active

November 25th, 2024 (today)

Member Since

July 2nd, 2023

Profile Description

With a background spanning 9 years as a Customer Service Specialist, I have cultivated expertise as a Subject Matter Expert in the finance and call center sectors. My proficiency extends to managing disputes, chargeback claims, fraud investigations, KYC processes, and facilitating Consumer and Business integration. I possess a diverse skill set encompassing process improvement, conflict resolution, time management, customer service, and sales. As a committed team player, I thrive in high-pressure work environments, adeptly handling multiple tasks and achieving results with minimal supervision. Augmenting my capabilities are robust analytical and problem-solving skills, ensuring timely task completion. My enthusiasm for continuous learning and eagerness to tackle challenging opportunities further enrich my professional profile.