Joan
Social Media Content Moderator/ Subject Matter Expert
Verified
With Timeproof
Overview
Looking for full-time work (8 hours/day)
at $6.00/hour ($1,056.00/month)
Bachelors degree
Last Active
November 11th, 2024 (22 days ago)
Member Since
July 1st, 2023
Profile Description
-Excellent listener and communicator who effectively conveys information verbally and in writing.
-Has the ability to multi-task and organize tasks efficiently and effectively.
-Computer-literate performer with extensive software proficiency.
-Resourceful person who excels at building trusting relationships with customers and colleagues.
-Fast learner and resilient
-Review and moderate user-generated content for compliance with community guidelines and legal requirements
-Identify and escalate potential safety or security risks to appropriate teams
-Collaborate with cross-functional teams to develop and implement content policies and procedures
-Analyze and report on content trends and user behavior to inform moderation strategies
-Train and mentor new content moderators on best practices and company policies
-Participate in regular tea
-Investigate and resolve user complaints and inquiries related to content moderation decisions
-Monitor and respond to social media and online forums to maintain brand reputation and customer satisfaction
-Conduct quality assurance checks on moderation decisions and provide feedback to tea
-Stay up-to-date on industry trends and emerging technologies related to content moderation and online safety.
-Productive worker who exerts optimal effort in successfully completing tasks.
Top Skills
E-Commerce » Ebay » Customer Support
Experience: 2 - 5 years
Excellent in Customer Support
Customer Support » Social Media Moderation
Experience: 2 - 5 years
Proficient in reviewing, monitoring a user-generated content on online platforms to ensure that it meets certain standards and guidelines.
Office and Administration » Data Entry
Experience: 1 - 2 years
Proficient in updating the records in the database.
Other Skills
E-Commerce » Inventory Management » Quality Control
Experience: Less than 6 months
Good at Monitoring and reviewing the quality of the content creators
Customer Support » Technical Support
Experience: Less than 6 months
Good at supporting calls, chat, email, and/or other communication from users with inquiries regarding software programming, connectivity, printing, and similar concerns.
Office and Administration » Microsoft Excel
Experience: Less than 6 months
As an SME, We uses Microsoft Excel to update files of the employees.
Customer Support » Phone Support » English Speaking
Experience: Less than 6 months
Fluent both in Verbal and Written
Basic Information
- Age
- 28
- Gender
- Female
- Website
- Sign Up with Pro Account to View
- Address
- cebu city, Cebu
- Tests Taken
- IQ
- Score: 121
- DISC
- Dominance: 39%
- Influence: 18%
- Steadiness: 25%
- Compliance: 18%
- English
- C1(Advanced)
- Government ID
- Sign Up with Pro Account to View
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Gaurab - Adhikari
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