Rosemarie

Customer Success Manager

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Overview

Looking for full-time work (8 hours/day)

at $6.00/hour ($1,056.00/month)

Bachelors degree

Last Active

February 17th, 2025 (3 days ago)

Member Since

July 1st, 2023

Profile Description

With a career spanning since 2008, I have been a dedicated professional in the Customer Support Industry, delivering exceptional technical and provisioning support to customers in Canada, the US, and Australia, with a specialization in networking and telecommunications. My extensive knowledge and expertise have consistently positioned me as a key player and a reliable resource within my team and department. Additionally, I have several years of experience as an Account Manager for New Developed Residential Units in Australia, where I provided comprehensive support from sales to assurance, while fostering strong relationships with clients and partners.

Top Skills

Customer Support » Technical Support

Experience: 10+ years

With over a decade of experience in the customer support industry, I have specialized in technical escalation and helpdesk support. I have 2 years of experience in escalation technical support for networking devices, 2 years as a helpdesk support specialist for an Australian ISP, and 6 years as a technical escalation officer for the same ISP. My extensive background in networking and telecommunications has equipped me with the expertise to handle complex technical issues and provide exceptional support to clients.

Other Skills

Basic Information

Age: 40

Gender: Female

Website: Sign Up with Pro Account to View

Address: CALAMBA CITY, Lagun

Tests Taken: IQ
Score: 127: DISC
Dominance: 42
Influence: 11
Steadiness: 32
Compliance: 15: English
C2(Advanced/Mastery)