Abraham

Customer Service/Email and Chat Support/Virtual Assistant

80 ID PROOF
Verified
With Timeproof
contact
mark as hired

Overview

Looking for full-time work (8 hours/day)

at $4.00/hour ($704.00/month)

High school diploma

Last Active

February 8th, 2025 (5 days ago)

Member Since

June 28th, 2023

Profile Description

I am Upgrade to see actual info, a dedicated and goal-oriented customer service, email support, chat support, and virtual assistant. I've worked with BPO companies before as a customer service representative through call, chat, and email. I answer customers' concerns via call internationally and give them a fast and accurate resolution. I am also an experienced email support and chat support who gives our customers a quick and detailed response while focusing on the best outcome. Moreover, I have my certificate to be a virtual assistant which I believe is necessary in order for me to be equipped with necessary skills to do the tasks. 
 

Top Skills

Customer Support

Experience: 6 months - 1 year

- Answer 50+ international calls per day. - Handle customers’ concerns with empathy - Send customers an email after the call about the brief summary of what we’ve talked about that day - Cross-trained to handle different concerns of the customer

Customer Support » Email Support

Experience: 6 months - 1 year

- Handle a high volume of emails and while giving our customers a quick and detailed response. - Familiarity with the processes and policies of the company to provide customer-centered but policy-based resolution

Customer Support » Chat Support

Experience: 6 months - 1 year

- Handle a high volume of chats while giving our customers a quick and detailed response. - Familiarity with the processes and policies of the company to provide customer-centered but policy-based resolution - Was upskilled for Tier 2 issues.

Other Skills

Basic Information

Age
23
Gender
Male
Website
Sign Up with Pro Account to View
Address
San Mateo, Rizal
Tests Taken
IQ
Score:  118
DISC
Dominance: 39
Influence: 25
Steadiness: 16
Compliance: 21
English
C1(Advanced)
Government ID
Sign Up with Pro Account to View

“I'm very thankful for what OFS and Onlinejobs.ph has done for me!”

Sam Sapp

SEE MORE REAL RESULTS

“They are wonderful highly skilled people”

- Shepard Humphries

Onlinejobs.ph "ID Proof" indicates if "they are who they say they are".

It DOES NOT indicate skill level.

ID Proof scores are 0 - 99 with 99 being the best. It is calculated based on dozens of data points.

It's intended to help employers know who they're talking to is real, and not a fake identity.

Read More »