Administrative Assistant | Customer Support Specialist

My experience in email management includes efficiently monitoring and organizing communications to ensure timely responses and maintain clear lines of contact with clients and team members. I have successfully managed inboxes, categorizing emails for easy access and prioritizing urgent matters. Additionally, I have drafted professional correspondence, scheduled meetings, and coordinated responses to inquiries, contributing to effective workflow and enhanced customer satisfaction. My attention to detail and strong communication skills ensure that all email interactions are handled with professionalism and accuracy.

My experience includes a strong foundation in administrative support, where I have managed complex scheduling, document organization, and team coordination to streamline workflows. I excel in clear and professional communication, having collaborated effectively with clients and remote teams to ensure smooth project execution. In data management, I am skilled in accurately handling and organizing data to maintain up-to-date information, ensuring efficiency and precision in all tasks.

My experience in customer support includes effectively managing customer relationships through attentive communication and problem-solving, ensuring high satisfaction and retention rates. I was able to provide support via phone, email, and chat, maintaining a high level of customer satisfaction.

My experience in data entry involves accurately inputting, updating, and maintaining information across various platforms and databases. I am proficient in using Microsoft Suite and Google Documents to create, organize, and manage data efficiently. My attention to detail ensures high levels of accuracy in all entries, minimizing errors and optimizing data integrity. I am skilled in encoding information and conducting regular audits to verify the correctness of data. Additionally, I have experience with inventory management and record-keeping, supporting seamless operations within the organization.