Call Center Representative

Overview

Looking for full-time work (8 hours/day)

at $3.00/hour ($528.00/month)

Bachelors degree

Last Active

October 31st, 2024 (15 days ago)

Member Since

June 28th, 2023

Profile Description

With three years of experience as a call center representative, I have developed a strong skill set in customer service, communication, and problem-solving. I excel in handling high-volume calls while maintaining a positive attitude and a focus on customer satisfaction. My ability to listen actively allows me to understand customer needs and provide tailored solutions efficiently.
I am skilled in using various customer relationship management (CRM) software and am comfortable navigating multiple systems to provide accurate information promptly. Additionally, I have a proven track record of meeting and exceeding performance metrics, including call resolution times and customer satisfaction scores.
As a worker, I aspire to be known for my dedication to excellence and my ability to foster positive relationships with customers and colleagues alike. I believe in continuous learning and improvement, and I am committed to contributing to a team-oriented environment that prioritizes collaboration and mutual support.