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Customer Service Representative - : Sutherland Global Servic

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Overview

Looking for full-time work (8 hours/day)

at $4.00/hour ($704.00/month)

Bachelors degree

Last Active

December 21st, 2024 (today)

Member Since

June 27th, 2023

Profile Description

I am excited to apply for the VA role at your Company. As a dedicated and experienced customer service representative with 7 years of experience, I am confident that my skills and expertise align with the requirements of this position.
Throughout my career, I have developed a deep understanding of customer service principles and have gained experience in a variety of customer service tasks, including multitasking, English proficiency, and computer literacy. My ability to communicate effectively, resolve conflicts, and work collaboratively has allowed me to consistently provide exceptional customer service to clients and build positive relationships with them.
In my previous role at TTEC Philippines, I was responsible for assisting Drivers, Merchants, and Customers in making a delivery completed and issues resolved. Additionally, I have experience in sales (cold calling), accounting (data entry - collection and contract sorting), team management (handled 10 agents for outbound appointment setting) which has given me a diverse set of skills and knowledge in the Sales and Virtual Assistant field.
I am eager to take on new challenges and advance my career in the customer service field. I am confident that my leadership skills, strategic thinking, and ability to motivate a team will make me a valuable asset to the management team at your Company. Thank you for considering my application. I look forward to discussing my qualifications further.

Top Skills

Experience: 1 - 2 years

Offering an energy-saving device to Marylanders in US.

Experience: 5 - 10 years

Has my own account with 60k followers and doing well until now.

Experience: 1 - 2 years

Assisted an Australian client with accounting, collection and document sorting. (Solar Panel Installment)

Other Skills

Basic Information

Age
32
Gender
Female
Website
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Address
Bacacay, Albay
Tests Taken
IQ
Score:  112
DISC
Dominance: 49
Influence: 16
Steadiness: 24
Compliance: 12
English
C2(Advanced/Mastery)
Government ID
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