Virtual Assistant

Verified

With Timeproof

Overview

Looking for full-time work (8 hours/day)

at $10.00/hour ($1,760.00/month)

Bachelors degree

Last Active

November 28th, 2024 (today)

Member Since

June 26th, 2023

Profile Description

I am a professional virtual assistant with two years of experience in various online tasks and also have BPO experienced. I have excellent communication skills, a strong attention to detail, and a positive attitude. I can handle email management, calendar scheduling, data entry, web research, and social media management. I am always eager to learn new skills and take on new challenges. I am looking for a long-term partnership with a client who values quality work and reliability.

Top Skills

E-Commerce » Ebay » Customer Support

Experience: Less than 6 months

Update customers’ Medical cards of their shipment time frame. • Discuss the customer’s billing information about premium products and coverage. • Call the doctor’s office to schedule appointments and recommended services to them based on listening to their needs and concerns. • Educate customers of their billing status and past due balance. • Processed refunds for customers or billing adjustments based on information from a computerized billing system and customer feedback. • Search list of doctors based on members’ geographical location. • Coordinate with the vendor regarding their customer’s concern about prior authorization of claims status. • Achieved high call quality scores each week based on each customer’s level of satisfaction after they received a resolution.