Jesa
Customer Service Representative/Virtual Assistant
With Timeproof
Overview
Looking for part-time work (6 hours/day)
at $5.00/hour ($660.00/month)
High school diploma
Last Active
November 24th, 2024 (yesterday)
Member Since
June 25th, 2023
Profile Description
Hello! My name is Jes, and I am an experienced customer support and technical support specialist dedicated to providing exceptional service and ensuring customer satisfaction. With 2 years of experience in the field, I thrive in fast-paced environments and have a proven track record of resolving customer issues effectively and efficiently.
As a customer support specialist, my primary goal is to exceed customer expectations and build positive relationships. I have honed my communication skills to actively listen to customer concerns, empathize with their experiences, and provide appropriate solutions. I am adept at handling a wide range of customer inquiries, including product or service inquiries, technical support, billing questions, and order assistance.
Let's connect and discuss how I can contribute to the success of your customer support team and help you create lasting customer relationships.
SPECIFIC EXPERTISE:
Customer Service
Technical Support
Sales
Admin Tasks
Top Skills
Customer Support » Technical Support
Experience: 1 - 2 years
I possess a deep understanding of technical concepts, a knack for problem-solving, and a strong commitment to customer satisfaction. I have honed my communication skills to explain complex technical concepts in a clear and concise manner, ensuring that customers feel understood and supported throughout the troubleshooting process. Whether it's software, hardware, or network-related concerns, I am adept at diagnosing problems, guiding customers through step-by-step solutions, and ensuring their technical challenges are resolved.
Customer Support » Phone Support
Experience: 1 - 2 years
Customer Support » Phone Support » English Speaking
Experience: 5 - 10 years
Other Skills
Customer Support » Chat Support
Experience: 6 months - 1 year
Customer Support » Email Support
Experience: 6 months - 1 year
Basic Information
- Age
- 24
- Gender
- Female
- Website
- Sign Up with Pro Account to View
- Address
- Davao City, Davao del Sur
- Tests Taken
- None
- Government ID
- Sign Up with Pro Account to View
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- Lukas Rohler
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