Customer Service Representative

Overview

Looking for full-time work (8 hours/day)

at $3.00/hour ($528.00/month)

High school diploma

Last Active

February 24th, 2025 (7 days ago)

Member Since

June 22nd, 2023

Profile Description

I am a highly motivated and detail-oriented Virtual Assistant with over three years of extensive experience in customer service, sales, and administrative support within the BPO industry. Throughout my career, I have honed my skills in managing client communications, processing inquiries, and providing timely solutions to ensure customer satisfaction. I am well-versed in handling multi-channel customer interactions, including email, chat, and phone, always focusing on delivering exceptional service and maintaining strong client Upgrade to see actual info addition to my customer service expertise, I have strong experience in data analysis, using tools like Salesforce and Zoho CRM to track and manage client information effectively. I am proficient in utilizing Google Workspace and Microsoft Office applications for efficient documentation, reporting, and project management. My background in accountancy and business management has provided me with a solid foundation in analytics, critical thinking, and problem-solving, enabling me to approach tasks with precision and efficiency.I am highly adaptable and quick to learn new systems and technologies, ensuring that I can effectively support various business needs. I thrive in fast-paced environments and am skilled in multitasking, prioritizing tasks, and managing my time efficiently to meet deadlines. I am eager to contribute to streamlined operations, assist in customer engagement, and implement solutions that drive business success. My strong organizational abilities, coupled with excellent written and verbal communication skills, allow me to effectively coordinate between teaUpgrade to see actual infombers, manage schedules, and ensure smooth service delivery. With a proactive and reliable approach, I am dedicated to helping businesses achieve their goals, delivering personalized, professional assistance, and creating lasting client satisfaction.