About Me:
I am a results-driven Virtual Assistant with over three years of experience in administrative support, social media management, and customer service. I specialize in
I am highly organized, detail-oriented, and proactive in ensuring that my clients' needs are met efficiently. Whether it’s managing
Services I Offer:
- Virtual Assistance (Administrative Support,
- Social Media Management (Instagram,
- Customer Support (Non-Voice, Chat &
- Graphic Design (Canva, Branding, Content Creation)
- Basic Video Editing (CapCut, Short-Form Video Content)
- Resume Writing & Job Application Assistance
Tools & Platforms I Use:
- Google Suite | Microsoft Teams | Zoom | Notion | Slack
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- Canva | CapCut | Dubsado | Simplified | DocuSign | Grammarly
Key Achievements:
- Increased social media engagement by 25% for an online community of 195 members
- Managed
- Assisted in creating 82 AI & XR educational curriculums
- Achieved a 95% customer satisfaction rate in customer support
- Grew a TikTok account to 3.1K followers in less than a month.
I am committed to delivering high-quality work, meeting deadlines, and supporting businesses in their growth. If you're looking for a dedicated and reliable Virtual Assistant, let's connect!
Let's work together! Send me a message.
Experience: 1 - 2 years
- Creates visually appealing social media graphics, marketing materials, and branding content using Canva. - Designs engaging promotional materials that align with business branding and marketing strategies.
Experience: 1 - 2 years
- Provides comprehensive virtual assistance by handling emails, scheduling, data entry, and administrative support. - Manages executive calendars, organizes tasks, and streamlines workflow for optimal productivity.
Experience: Less than 6 months
Experience: 2 - 5 years
- Provides non-voice customer service (chat & email support), ensuring a 95% customer satisfaction rate. - Resolves customer concerns efficiently while maintaining a professional and friendly approach.
Experience: 1 - 2 years
- Organizes and maintains professional and personal schedules, ensuring time efficiency. - Syncs calendars across multiple platforms to avoid conflicts and improve workflow.
Experience: 1 - 2 years
- Sorts, prioritizes, and responds to emails professionally, keeping inboxes organized. - Automates email workflows and follows up with clients efficiently.
Experience: 1 - 2 years
- Manages various administrative tasks such as data entry, document organization, and client correspondence. - Enhances productivity by handling day-to-day office operations remotely.
Experience: Less than 6 months
- Designs and executes email marketing campaigns using tools like Mailchimp. - Analyzes open rates and engagement metrics to optimize email content for higher conversions.
Experience: Less than 6 months
- Manages social media pages across Facebook, Instagram, TikTok, YouTube, and Skool.com. - Creates, schedules, and analyzes content performance to boost engagement and brand presence.
Experience: Less than 6 months
- Supports project planning, tracking, and execution using tools like Trello and Notion. - Ensures projects stay on schedule by monitoring deadlines and deliverables.
Experience: 6 months - 1 year
- Schedules and coordinates meetings using Calendly and other scheduling tools. - Ensures seamless appointment booking and follow-ups, reducing scheduling conflicts.
Experience: 6 months - 1 year
- Edits short-form and promotional videos using CapCut and Canva for social media marketing. - Enhances videos with text overlays, transitions, and branding elements to engage audiences.
“There are just so many skills that the Filipino market has that they bring to the table. It's been amazing.”
Samori Coles
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