7 years of handling customer service both voice and non-voice.
Well-qualified and proficient in handling complex customer issues and promoting positive experiences. Efficiency-driven and organized with a team-oriented mentality and dedication to customer satisfaction, business goals, and sales excellence. Motivated professional capable of building productive performance and service.
Highly adaptable, completing quality work quickly and effectively. Willing to work
any shift. Highly experienced in performing supervising agents.
Friendly Training Assistant with the ability to engage employees in training matters. Adept working with individuals across all levels of a company.
These are my skills:
Professional telephone demeanor
Great customer service handling skills.
Chat support<8efe80624d780eba0c6493ec45140364
Bank dispute specialist
Training facilitation
Employee orientation
Assessing training needs
Billing
Classroom Expertise
Employee coaching
Training programs development
Handling escalations and supervisor calls
Resolving customers' complicated issues.
E-commerce
Photo Editing
Cold calling
Virtual Assistance
Appointment setting
I am flexible for any job and I work with passion because I dedicate this to my family. I can assure you that I will be able to do my task well and I can start immediately.
Experience: 1 - 2 years
I was able to use Shopify in tracking orders, refunds, and process replacements for customers.
Experience: 5 - 10 years
Been as a customer service support for 7 years.
Experience: 5 - 10 years
I have been in this industry for 7 years
Experience: Less than 6 months
cold calling for 2 years
Experience: Less than 6 months
email support for csr
Experience: Less than 6 months
chat support
Experience: 1 - 2 years
appointment setting
“There are just so many skills that the Filipino market has that they bring to the table. It's been amazing.”
Samori Coles
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