Overview
Looking for full-time work (8 hours/day)
at $4.00/hour ($704.00/month)
Bachelors degree
Last Active
November 30th, 2024 (3 days ago)
Member Since
June 21st, 2023
Profile Description
I have 4 years and 9 months of experience as a customer service representative in one of the biggest BPO company here in the Philippines. I am currently working in a business-to-busiess account where customer satisfaction is our top priority. I've been training and helping new hires for them to be able to get more knowledgeable with the job and responsibilities of our account and making sure that they're confident enough to help in resolving every customers concerns. I am currently exploring different industry to be able to gain more knowledge, experience and to be able to share my expertise.
Top Skills
Customer Support » Chat Support
Experience: 2 - 5 years
Resolving customer concerns through chat and making sure that they received a high quality of service for them to be able to recommend it to their friends and families.
Customer Support » Phone Support
Experience: 1 - 2 years
Handling customer concerns over the phone process and resolving it in a timely manner.
Office and Administration » Email Handling
Experience: 2 - 5 years
Sending follow-up email regarding customer inquiries.
Other Skills
Basic Information
- Age
- 25
- Gender
- Female
- Website
- Sign Up with Pro Account to View
- Address
- Bacoor, Cavite
- Tests Taken
- IQ
- Score: 101
- DISC
- Dominance: 42
- Influence: 10
- Steadiness: 22
- Compliance: 26
- English
- C2(Advanced/Mastery)
- Government ID
- Sign Up with Pro Account to View
“It definitely helped transform my business and take a significant load off for me.”
Samori Coles
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Strings of Victory: JayJay’s Unforgettable Encore
From sacrificing meals for education to discovering a passion for videography, JayJay's narrative unfolds from a railway engineer to a thriving Online Filipino Specialist.
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