Virtual Assistant | Email Support l Lead Generation

Verified

With Timeproof

Overview

Looking for full-time work (8 hours/day)

at $5.00/hour ($880.00/month)

Bachelors degree

Last Active

December 2nd, 2024 (today)

Member Since

April 8th, 2016

Profile Description

Are you an employer who's seeking a versatile Filipino freelancer who can offer professional help for your business? Im here to help.
My name is Upgrade to see actual info, you can call me Zelle for short. With over 3 years of diverse experience, I've honed my skills in research, data entry, customer service, and administrative tasks, proficiently utilizing Excel, Word, and various office software. Transitioning from a year in the BPO industry to freelance work in 2020, I've focused on delivering exceptional customer service. This includes managing emails/tickets via platforms like Gorgias, Freshdesk, or Zoho, handling social media interactions, processing Shopify refunds/returns, and liaising with suppliers for shipment inquiries. Additionally, I excel in creating content on Shopify and WordPress, as well as social media marketing, particularly in influencer outreach across TikTok, Instagram, and YouTube. My versatile skill set also encompasses email/chat management, complaint resolution, social media management, research/data entry, multitasking, fluent English communication, blog article writing, basic photo and video editing, and Canva utilization.