Current Employment Status:
Hired Full Time on Nov 1, 2024
Experienced virtual assistant and bookkeeper with a strong track record in providing administrative support, managing financial transactions, and maintaining accurate records. Skilled in handling various tasks efficiently and adept at utilizing software tools such as QuickBooks Online and Microsoft Office Suite. Experienced in multitasking, prioritizing tasks, and meeting deadlines.
Experience: 1 - 2 years
During my three years as a Medical Virtual Assistant (VA), I specialized in supporting a Durable Medical Equipment (DME) company as an intake specialist and fax wrangler. In this role, I efficiently managed incoming faxes, ensuring timely processing and distribution to the appropriate departments. As an intake specialist, I facilitated the smooth onboarding of new patients by collecting and verifying necessary documentation, including insurance information and medical prescriptions. My attention to detail and organizational skills were crucial in maintaining accurate records and streamlining the intake process. Additionally, I communicated effectively with patients, healthcare providers, and insurance representatives to address inquiries and resolve issues promptly, contributing to the overall efficiency and effectiveness of the DME company's operations
Experience: 1 - 2 years
In my three years as a Medical Virtual Assistant (VA), I've gained extensive experience in verifying insurance coverage for patients. This involves meticulously reviewing insurance policies, contacting insurance providers to confirm coverage details, and ensuring accuracy in patient records. I'm adept at navigating insurance company systems and communicating effectively with both patients and insurance representatives to resolve any discrepancies or issues promptly. My commitment to thoroughness and attention to detail has contributed to the smooth operation of medical practices and the assurance of quality patient care.
Experience: 6 months - 1 year
One of my previous tasks was to generate leads for our sales team. I am familiar with using Seamless.ai, Salesforce, LinkedIn, and AI tools such as Bard and Chat GPT.
Experience: 2 - 5 years
With over 2 years of experience in video editing and freelance voice-over work, I've developed a keen eye for detail and a knack for storytelling. I've worked with veteran directors, which has sharpened my skills and attention to the finer points of video production.
“I have one of the best VAs I've had in a long time...she's been amazing”
Davonna Willis
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