Dedicated Customer Service Representative with 1 year & 10 months of experience in delivering exceptional customer support. Proven track record of building strong customer relationships, resolving inquiries efficiently, and exceeding performance targets. Skilled in communication, problem-solving, and adapting to diverse customer needs. Adept at utilizing CRM systems and maintaining a positive, professional demeanor in fast-paced environments.
Experience: Less than 6 months
Experience: 1 - 2 years
Successfully lower denial rates by in-depth analysis of claim denials and implementing corrective actions. Developed and nurtured strong relationships with healthcare providers resulting in a 90% increase in the number of contracted providers and improved collaboration
Experience: 1 - 2 years
Handling healthcare insurance verification.
“I have a team of 6 VA's that pretty much do everything for me”
Elishama Jiles
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