Amazon Seller Central Account Manager

Over a year of experience utilizing Helium 10 for comprehensive keyword research. Specialize in identifying high-performing search terms used by top competitors. Leverage keyword insights to create compelling product titles and descriptions. Focus on optimizing product listings to boost visibility and drive sales.

Preparation and uploading flat files for seamless product listings. Creating variations from stand-alone listings to improve product organization. Updating details pages to ensure accurate and up-to-date product information. Troubleshooting catalog errors by contacting Amazon Seller Support for resolution.

Account Health Management: Monitor customer reviews and customer messages to ensure satisfaction. Customer Service Management: Respond to customer emails and manage the refund and replacement process. Offer and process refunds and replacements to ensure customer satisfaction. Amazon Advertising: Implement Amazon Advertising strategies to enhance product visibility and boost customer engagement. Inventory Monitoring: Conduct weekly inventory checks and create detailed inventory status reports. PPC KPI Monitoring

I did the following tasks; Operation Assessment: Evaluate the effectiveness and efficiency of operations, including internal controls, processes, and procedures. Calendar of Activities Assessment: Review and assess the company's calendar of activities to ensure that all necessary tasks and audits are scheduled and completed on time. Annual Company Budget Assessment: Review and assess the company's annual budget to ensure that it is accurate, realistic, and aligned with the company's goals and objectives. Other Admin Tasks: Perform other administrative tasks as needed, such as preparing and maintaining records, managing files, and providing support to the audit team. Prepare an Audit Report: Prepare a comprehensive and informative audit report that summarizes the findings of the audit, including any recommendations for improvement.