Automation and Workflow Specialist

Airtable Specialist with Workflow Optimization Expertise I have extensive experience using Airtable to create organized, dynamic, and efficient systems for business operations. I specialize in designing custom databases, tracking systems, and automation workflows tailored to unique client needs. One of my notable projects involved setting up KPI metrics for a sales team, where I integrated Airtable with Slack to automatically notify the team when revenue targets were not met. In addition, I have utilized Airtable to streamline lead management, project tracking, and data organization for clients, ensuring improved productivity and decision-making. My skills in Airtable, combined with no-code automation tools like Zapier and Make.com, allow me to create end-to-end solutions that reduce manual effort and maximize efficiency. I take pride in delivering intuitive and scalable Airtable solutions that help businesses stay organized and focused on growth.

Zapier Expert with Proven Automation Experience I have extensive experience in no-code automation, specializing in Zapier to streamline workflows and improve operational efficiency. In my previous projects, I successfully integrated Zapier with tools such as Google Sheets, Slack, WordPress, and CRM platforms like GoHighLevel. I’ve created complex multi-step zaps for tasks such as lead management, email automation, KPI tracking, and data synchronization. Notable projects include setting up CRM workflows to notify teams via Slack when revenue targets weren’t met and automating Facebook Messenger chat responses using CoPilot Studio. My expertise ensures clients achieve seamless integration between apps, saving time and boosting productivity. I hold a Zapier Automation Certification and deliver solutions tailored to client-specific requirements.

Make (Integromat) Specialist with Automation Expertise I am a certified Make.com specialist with Foundation, Basics, and Intermediate badges, showcasing my expertise in designing and implementing efficient automation workflows. My hands-on experience includes streamlining processes such as lead generation, email parsing, and data synchronization between platforms like Google Sheets, Slack, Gmail, and CRMs such as GoHighLevel. I have successfully transitioned workflows from Zapier to Make for advanced automation tasks, including retrieving emails, filling contracts, and sending automated notifications. My ability to leverage Make's powerful tools and functions ensures businesses save time, reduce manual tasks, and achieve seamless integrations. With a strong focus on delivering scalable and reliable automation solutions, I am committed to helping clients optimize their operations with Make. Credly Badges link: https://www.credly.com/users/mark-bahalla

Monday.com Specialist in Project Management and Team Collaboration I have extensive experience using Monday.com to streamline project management and enhance team collaboration. My expertise includes setting up custom workflows, creating automated task notifications, and designing dashboards to track progress and performance metrics. In one of my projects, I used Monday.com to help a sales team monitor KPIs by integrating it with tools like Airtable and Slack for automated updates and alerts. This ensured the team stayed informed and proactive in meeting their goals. I have also assisted in managing schedules, task assignments, and data organization to improve efficiency and accountability across teams. With my certification in Monday.com and a strong background in workflow optimization, I deliver tailored solutions that align with business objectives and foster seamless teamwork.

ChatGPT Specialist in Workflow Optimization and Customer Support I have hands-on experience utilizing ChatGPT to streamline business processes and enhance customer support. I have implemented ChatGPT-powered solutions for tasks like automating responses to frequently asked questions, generating engaging content, and improving communication workflows. In one project, I integrated ChatGPT with CRM systems to create personalized and efficient customer interactions. Additionally, I have used ChatGPT to assist in drafting contracts, responding to inquiries, and designing chatbot scripts for platforms like Facebook Messenger. My expertise in leveraging ChatGPT ensures clients save time, improve efficiency, and deliver a better customer experience through AI-powered automation and communication.

GoHighLevel (GHL) Expert in CRM Setup and Automation I have extensive experience with GoHighLevel, specializing in setting up CRM systems and automating workflows to enhance business efficiency. In one of my projects, I successfully migrated a business to GoHighLevel, implementing automation processes that streamlined operations and improved client engagement. My expertise includes creating customized pipelines, automating lead nurturing processes, setting up email and SMS campaigns, and integrating GHL with other tools for seamless operations. I have also designed dashboards to track performance metrics and ensure data-driven decision-making for clients. I pride myself on delivering tailored solutions in GoHighLevel that streamline processes, improve customer engagement, and help businesses achieve their goals.

WordPress Expert in Website Development and Customization I have extensive experience in designing and managing websites using WordPress, specializing in creating professional, user-friendly, and responsive sites. My expertise includes building websites with Elementor, customizing themes, optimizing site performance, and ensuring SEO-friendly structures to improve online visibility. In one of my projects, I developed landing pages that enhanced client lead generation efforts by integrating automation tools like Zapier for seamless data capture. Additionally, I have worked on maintaining and updating WordPress websites, troubleshooting issues, and ensuring the security and reliability of the sites. With my WordPress Elementor certification and a portfolio of completed projects, I am skilled at delivering tailored website solutions that align with client goals and provide an excellent user experience.