Jamica

Virtual Assistant

80 ID PROOF
Verified
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Overview

Looking for full-time work (8 hours/day)

at $5.00/hour ($880.00/month)

Bachelors degree

Last Active

November 21st, 2024 (4 days ago)

Member Since

June 18th, 2023

Profile Description

A meticulous professional well-versed in providing quality administrative and customer service support by effectively handling remote office procedures and calls. Experienced in dispatching, turning leads into clients, and managing lead generation via SMS. Adept at meeting set deadlines, processing information efficiently, and conducting thorough research to support business needs.

Top Skills

Experience: 6 months - 1 year

Lead Generation Specialist (SMS) Managed and executed SMS campaigns to generate leads for various services, including automotive, home improvement, and general labor industries. Utilized REI SMS Tools to engage potential clients, nurture leads, and convert inquiries into booked services. Developed targeted SMS scripts and messaging strategies that increased response rates and lead conversion efficiency. Tracked and analyzed campaign performance, adjusting messaging and follow-up strategies to improve lead engagement and optimize results. Maintained organized communication records in the CRM, ensuring all interactions and outcomes were accurately logged and followed up on in a timely manner.

Experience: 1 - 2 years

Customer Service Specialist Handled customer inquiries and resolved complaints in a professional and timely manner, maintaining high levels of customer satisfaction. Utilized CRM platforms like Zendesk and Freshdesk to manage customer interactions and track service tickets.

Experience: 1 - 2 years

Healthcare Specialist Worked as a healthcare support, organizing and coordinating appointments for healthcare services while ensuring smooth scheduling and prompt assistance. Provided patient support and administrative assistance to healthcare providers.

Other Skills

Basic Information

Age
31
Gender
Female
Website
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Address
Quezon City, Metro Manila
Tests Taken
IQ
Score:  98
DISC
Dominance: 38 %
Influence: 28 %
Steadiness: 24 %
Compliance: 10 %
English
C2(Advanced/Mastery)
Government ID
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