Marlit

Customer Service Representative. Retention Specialist

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Overview

Looking for full-time work (8 hours/day)

at $5.00/hour ($880.00/month)

Bachelors degree

Last Active

October 15th, 2024 (31 days ago)

Member Since

June 18th, 2023

Profile Description

I pride myself of my customer service skills for more than 10 years, providing solution to the customer's concern in a timely manner considering their experience and satisfaction to the service I have provided to them.
I also consider my leadership skills as one of my strength. During my time as the RnR (rewards & recognition) POC, I was able to establish activities that would motivate agents to strive more & perform well on their scorecards/metrics. And as an Engagement POC, I was able to successfully facilitate events that contributed to the success of the program.
I am also a people person, I find it easy to connect with almost anyone, and I often know how to empathize with others in an appropriate way.

Top Skills

Experience: 5 - 10 years

I have customer service skills for more than 10 years already.

Other Skills

Experience: 6 months - 1 year

I am a product support agent at Buildium, an accounting software that helps property managers on their real estate business.

Experience: 5 - 10 years

I am a retention specialist for more than 5years.

Basic Information

Age
33
Gender
Female
Website
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Address
Cebu, Cebu
Tests Taken
IQ
Score:  118
Government ID
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