Virtual Assistant

I was in a BPO industry as customer service representative handling billing concerns, promos and sales. I am also tasked to respond to customer inquiries and providing information about products or services. I handled customer complaints, concerns, and resolving issues in a timely and efficient manner. After I managed their problems and concerns, I offered assistance and guidance to customers in a professional and friendly manner.

As a Data Entry Specialist, I am responsible for accurately inputting, updating, and maintaining various types of data into computer systems and databases. I am responsible to accurately input and update data into computer systems and databases from various sources such as paper documents, electronic files, and online forms. I am also responsible in reviewing and verifying the accuracy of data input to ensure high-quality output; and also organize and maintain electronic and paper files in a systematic and easily accessible manner.

As Virtual Personal Assistant, I provided administrative and support services to my clients remotely, typically working from a remote location. Such as: - Managing and organizing emails, calendars, and appointments. - Scheduling meetings and coordinating events. - Drafting and editing documents, emails, and other correspondence. - Screening and responding to phone calls and emails on behalf of the client. - Managing communication with clients, colleagues, and other stakeholders. - Taking notes during meetings and summarizing key points. - Organizing and maintaining databases and contact lists. - Data entry and record-keeping. - Managing and filing digital documents.

I already been an appointment setter with my patients to follow up with their next doctor's appointment.