Jackie

Customer Service Representative

80 ID PROOF
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Overview

Looking for full-time work (8 hours/day)

at $5.00/hour ($880.00/month)

High school diploma

Last Active

November 4th, 2024 (7 days ago)

Member Since

June 18th, 2023

Profile Description

• Answering incoming phone calls from health care providers such as physician offices, clinics, hospitals etc.
• Identifying the type of assistance the provider needs then providing the benefit and eligibility, billing and payments, authorizations for treatment, and explanation of benefits for the members.
• Focusing on resolving issues on the first call, navigating through complex computer systems to identify the status of the issue, and providing an appropriate response to the caller.
• Completing the documentation necessary to track provider issues and facilitate the reporting of overall trends

Top Skills

Customer Support

Experience: 1 - 2 years

• Focusing on resolving issues on the first call, navigating through complex computer systems to identify the status of the issue and providing an appropriate response to the caller. • Completing the documentation necessary to track provider issues and facilitate the reporting of overall trends.

Other Skills

Basic Information

Age
25
Gender
Female
Website
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Address
Quezon City, Metro Manila
Tests Taken
IQ
Score:  108
DISC
Dominance: 26%
Influence: 7%
Steadiness: 39%
Compliance: 28%
English
B2(Upper Intermediate)
Uploaded ID
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