Rafaela

VA / Customer Service and Technical Service Specialist

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Overview

Looking for full-time work (8 hours/day)

at $3.98/hour ($699.99/month)

Bachelors degree

Last Active

December 29th, 2024 (3 days ago)

Member Since

June 14th, 2023

Profile Description

With over 2 years of experience in customer service and 1 year in technical support, I have a strong background in providing excellent support and solving issues quickly. I'm comfortable with various software and can easily adapt to new tools. My expertise in e-commerce and technology allows me to meet a wide range of needs.

I'm passionate about delivering great service and would love to bring my skills to your business!

Top Skills

Customer Support

Experience: 1 - 2 years

I am committed to maintaining a strong work ethic and bringing a sense of reliability and enthusiasm to everything I do. I excel in communicating with customers through various channels such as phone, chat, and email. My strong organizational skills ensure I consistently fulfill my assigned tasks. It's incredibly fulfilling to assist customers, particularly those who need to reach out multiple times to resolve their concerns. I consistently receive positive feedback for my ability to truly understand customer needs and provide clear, concise solutions.

Customer Support » Email Support

Experience: 1 - 2 years

I have proven ability to handle customer inquiries and provide support via email, ensuring prompt and accurate responses while maintaining a professional and empathetic tone.