Rommel

Collections Specialist/Customer Service Representative

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Overview

Looking for full-time work (8 hours/day)

at $4.00/hour ($704.00/month)

Associates degree

Last Active

April 3rd, 2025 (5 days ago)

Member Since

June 12th, 2023

Profile Description

I've been working in BPO Industry for almost 7 years in Sales and Customer Service but most of my experience is being a Collection Specialist for inbound and outbound calls (SiriusXM and TCF Bank Auto-collection.) The job basically cover payment collection for delinquent accounts, billing disputes, billing inquiries, payment arrangements and payment negotiation.
In addition to that, I was a certified mentor under the training team in SiriusXM Collections Account for 1 year. I'm a very goal-oriented and competitive person and always strive for the best in my work. I'm proven and tested working in a dynamic workplace and fast-paced environment that always drive excellent results.

Top Skills

Customer Support » Phone Support » English Speaking

Experience: 2 - 5 years

I've been on BPO industry for almost 6 years and it greatly leveraged my English and communication skills.

Other Skills

Basic Information

Age
31
Gender
Male
Website
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Address
Santa Rosa, Laguna
Tests Taken
IQ
Score:  115
DISC
Dominance: 40
Influence: 8
Steadiness: 33
Compliance: 19
English
B2(Upper Intermediate)
Government ID
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