PROFESSIONAL EXPERIENCE
Project Control Services Analyst (PMO), Accenture Philippines
Responsibilities
• Subject Matter Expert Lead for Learning Management Systems
• Provide a variety of services to projects.
• Editing Learning Materials for Avanade (Self-study)
• Automating manual processes using Power Automate
• Help client to resolve their issues in terms of deliverables
• Identify risks and how to mitigate them
• Program Project Management
Technical Support Specialist, IBM Philippines
Responsibilities:
• Provide technical solution for client.
• Supporting all branches of Citibank (NA, APAC, EMEA)
PERSONAL & TECHNICAL SKILLS
Time management
Basic Photo and Video Editing
Goal-oriented
Software and Hardware Troubleshooting
Detail-oriented
System Analysis
Analytical
MS Office (Word, Excel and PowerPoint)
Resourceful
Basic Graphic Designing
Reliable
Basic Power Automate
Seminar Attended
IT-BPM Industry (IT-BPM Career Opportunity Seminar “IT starts here”)
2018
SMX Convention Center
Workshop 3 (Leadership, Communication and Confidence)
2016
Workshop 4(Call Center Training)
2016
STI College Santa Rosa
Experience: 2 - 5 years
Experience: 1 - 2 years
Experience: 6 months - 1 year
“There are just so many skills that the Filipino market has that they bring to the table. It's been amazing.”
Samori Coles
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