SALES/ BILLING/ TECH SUPPORT AGENT | Sutherland Global Service| AT&T.- February
I am a Sales Representative who specialized consumer goods sales. I have gathered numerous contacts over the years and strive clients needs. In my previous position as Sales representative at AT&T. I consistently surpassed sales quota by identifying new business opportunities and cultivating strong relationship with clients. My success in building and maintaining a robust client base was driven by my ability to understand their unique need and tailor solution that met and exceeded their expectation.
Experience: 2 - 5 years
Answers 35-40 calls a days, addresssing customers complaint about bills and tech concern. Main goal is to generate resolution and very satisfied customer afterwards offer services like Cellphone & Internet to make sales. .Consistent top sales agent for 12 consecutive months. .Ranked 1 Agent for the month of September to February. .Promoted as a Mentor where i manage to assist newly hired agents in the company.
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