Overview
Looking for part-time work (4 hours/day)
at $6.00/hour ($528.00/month)
Bachelors degree
Last Active
July 2nd, 2024 (93 days ago)
Member Since
June 11th, 2023
Profile Description
With 5 years of experience in ecommerce and sales administration, I bring a comprehensive skill set to help your business thrive.
Expertise:
- Order Processing: Efficiently manage orders manually and via SAP, ensuring accuracy and timeliness.
- Ecommerce Platforms: Proficient in Lazada, Shopee, Zalora, Tiktok, Shopify, and Magento.
- Customer Communication: Skilled in handling customer chats across various ecommerce platforms.
- Team Coordination: Effectively collaborate with multiple teams to streamline operations.
- Sales Reporting: Generate and analyze sales reports to inform business decisions.
- Product Management: Expertise in product listing, descriptions, and inventory management.
- Aftersales Support: Handle returns, defects, and ensure customer satisfaction post-purchase.
- Order Tracking: Oversee orders from placement to delivery tracking.
- Campaign Management: Develop and execute campaign proposals and events.
Additional Skills:
- Video Editing: Proficient in Adobe Premiere Pro, Capcut and Tiktok for engaging video content.
- Graphic Design: Skilled in Photoshop and Canva for creating compelling visuals.
- Social Media Management: Experience managing
- Ecommerce Page Design: Craft visually appealing ecommerce pages for campaigns.
- Event Organizing: Plan and execute successful events to drive engagement.
I am an enthusiastic and fast learner, ready to contribute to your growing business. Let's connect and achieve success together!
Top Skills
E-Commerce
Experience: 2 - 5 years
Responsible in solving and analyzing the escalated tickets related to Huawei Ecommerce order in Lazada, Shopee and Huawei Online Shop. Creates improvement plans and suggestions for KPIs to be achieved. Checking of order status, promotions, data and chats in Lazada, Shopee and Huawei Shop. Coordinates with call center team and Warehouse team to solve internal issues and concerns. Coordinates with Key Account Managers and Customer service of different platforms. Creates and edits articles for knowledge base website. Assist Team Leaders, CHR and CSE with their Ecommerce concerns (client) Order processing and monitoring SAP processing Handling and monitoring Online marketplaces (Shopee, Lazada and Zalora) Upload and maintains products in marketplaces. Posting Ads in ecommerce feeds and decorating shop pages. Monitor inventories and boost sales to achieve higher target Communicates and coordinates with Key Account Managers Answers Online chats and inquiries (Lazada) Creates campaign proposal and joins campaign in ecommerce platforms.
E-Commerce » Shopify
Experience: 6 months - 1 year
Handling and monitoring Online marketplaces (Shopee, Lazada and Zalora) Upload and maintains products in marketplaces. Posting Ads in ecommerce feeds and decorating shop pages. Monitor inventories and boost sales to achieve higher target Communicates and coordinates with Key Account Managers Answers Online chats and inquiries (Lazada) Creates campaign proposal and joins campaign in ecommerce platforms.
Customer Support » Ecommerce
Experience: 1 - 2 years
Responsible in solving and analyzing the escalated tickets related to Huawei Ecommerce order in Lazada, Shopee and Huawei Online Shop. Creates improvement plans and suggestions for KPIs to be achieved. Checking of order status, promotions, data and chats in Lazada, Shopee and Huawei Shop. Coordinates with call center team and Warehouse team to solve internal issues and concerns. Coordinates with Key Account Managers and Customer service of different platforms. Creates and edits articles for knowledge base website. Assist Team Leaders, CHR and CSE with their Ecommerce concerns (client)
Other Skills
Office and Administration » Admin Data Processing
Experience: Less than 6 months
Processing Sales Order and Sales Quote in SAP Email customer with their sales order, sales quote and sales proof. Submits Purchase order to management for checking. Contact factory to ask for stock availability and production time. Emails art department for proof revisions.
Marketing » Social Media Management
Experience: Less than 6 months
Personal experience on handling different social media platforms.
Basic Information
- Age
- 27
- Gender
- Female
- Website
- Sign Up with Pro Account to View
- Address
- Caloocan, Metro Manila
- Tests Taken
- IQ
- Score: 106
- DISC
- Dominance: 41
- Influence: 36
- Steadiness: 13
- Compliance: 10
- English
- B2(Upper Intermediate)
- Uploaded ID
- Sign Up with Pro Account to View
“My business would not be able to go forward if it was not for them”
Gaurab - Adhikari
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