MANAGER, PRODUCTION MANAGEMENT
*Accountable for meeting partner-sourced and internal lead production revenue goals
*Oversee IR campaign performance and report any challenges
*Retain staff through training, mentoring, coaching and recognition Support partner revenue recognition
*Oversee staff processes and procedures to ensure compliance and be an active SME and participant in the development of all future systems & employee enhancement planning
*Work with Lead Fulfillment management to execute changes needed to support the business growth
*Identify problems and inefficiencies, ensuring corrective action is implemented for improvement with the partners
*Set and follow guidelines and standards for personnel evaluations and advancement
*Set and follow guidelines and standards for personnel evaluations and advancement
*Gain influence, trust, and credibility within the organization to build and help foster collaborative work relationships
*Liaison with external departments (Customer Support, Accounting, Dev, PMO, etc) to ensure the partner management operations are running smoothly and effectively
*Liaison to PH Site Leaders & HR on all requirements relating to PH labor laws and employee relations
*Work with HR when handling employee complaints and inquiries, assisting with conflict resolution when necessary
*Provide leadership and mentorship to team leaders & staff to build and maintain team morale
*Define and report on your team KPIs and ensure staff performance evaluations are documented
*Support & participate in quarterly partner Quarterly Business Reviews (QBRs) *Manage the onboarding of all new lead generation partners
“"The process with OnlineJobs.ph was unbelieveably easy and simple. ..It's literally been game changing for me and for my life."”
Mike Killen
SEE MORE REAL RESULTSOnlinejobs.ph "ID Proof" indicates if "they are who they say they are".
It DOES NOT indicate skill level.
ID Proof scores are 0 - 99 with 99 being the best. It is calculated based on dozens of data points.
It's intended to help employers know who they're talking to is real, and not a fake identity.