Virtual Assistant, Chat support, Customer Service

Overview

Looking for full-time work (6 hours/day)

at $5.00/hour ($660.00/month)

High school diploma

Last Active

January 15th, 2025 (today)

Member Since

June 9th, 2023

Profile Description

I am a dedicated and versatile professional with almost two years of experience in the Business Process Outsourcing (BPO) industry. Throughout my career, I have undertaken various roles that have equipped me with a diverse skill set and a deep understanding of the industry.
During my time as a non-voice agent, I honed my communication skills, particularly in written channels, ensuring that I could effectively address customer inquiries and provide exceptional service. Through my attention to detail and ability to convey information clearly, I consistently met customer needs and contributed to positive customer experiences.
As a cold caller, I thrived on the opportunity to proactively engage potential clients and generate leads. This role allowed me to develop excellent persuasive and communication skills, enabling me to establish rapport with prospects and successfully convert them into customers. I am adept at handling objections and utilizing effective sales techniques to meet and exceed targets.
Furthermore, my experience as an administrative assistant has equipped me with strong organizational abilities and attention to detail. As an integral part of the team, I efficiently managed administrative tasks, such as scheduling appointments, coordinating meetings, and preparing documents. My proactive approach and ability to multitask ensured the smooth operation of daily activities, contributing to an efficient and productive work environment.
Overall, my tenure in the BPO industry has provided me with a diverse skill set, encompassing excellent written and verbal communication, persuasive sales techniques, and strong organizational capabilities. I am a motivated and adaptable professional, eager to take on new challenges and contribute to the success of any team or organization I work with.