Community Manager | Transaction Coordinator | CSR

- Answer inbound customer calls via an automated phone system and utilize resources to troubleshoot and resolve customers issues.  - Communicate effectively and professionally with customers and colleagues.  - Perform other duties as required.

- Managing multiple cases at one time.  - Process replacing or repairing the necessary parts; Following up with clients to ensure the problem is resolved.  - Diagnosing and repairing faults.  - Troubleshooting technical issues.

- Answer patients calls via an automated phone system.  - Identify pharmacies, providers, and beneficiaries needs, clarify information, research every issue, and provide solutions.  - Utilize resources to troubleshoot and resolve patient issues.  - Communicate effectively and professionally with patients, teammates, and healthcare professionals.  - Perform other duties as required.

Respond to homeowners questions and complaints. Prepare compliance correspondence to violators. Prepare and present month end Management and Financial Reports. Meeting financial month-end required deadlines. Invoicing homeowners, vendors, and builders. Verified that all customer complaints were handled promptly and appropriately. Communicated effectively with homeowners and HOA board of directors. Great relationship with vendors and other needed service providers.

Worked as a Real Estate Transaction Coordinator for 8 months.

- Managing multiple cases at one time, Replacing or repairing the necessary parts  - Following up with clients to ensure the problem is resolved. - Diagnosing and repairing faults.  - Troubleshooting technical issues.