Collections Agent/ Customer Service Representative

Overview

Looking for full-time work (8 hours/day)

at $7.00/hour ($1,232.00/month)

Associates degree

Last Active

January 12th, 2025 (today)

Member Since

June 8th, 2023

Profile Description

Hi, My name is Upgrade to see actual info and I have worked as a Collections Agent for 3 different companies here in the Philippines. My first experience as a collector was for a medical physician's bill where we contact debtor's under US insurances to pay for their bill in the emergency care whether it will be covered by their health insurances or total out of pocket. Followed, was my career as a collector for overdue payments for Telco bills (Optus) in Australia and process credit card/debit card payments to clear their name in the third party collections. Some are 30 days past due, some are 120 days past due. I have also worked for a UK company based here in the Philippines where I was assigned to take inbound calls for UK residents who wants to take personal loan and make payment arrangements for their loans following their debt collections law and obtaining their income and expenditures so we can give them the best payment plan that will suit their financial status at the Upgrade to see actual infont. I wanted to try and challenge myself for other roles where I can harness my skills so I tried If i can fit in in the customer service industry. Luckily, I was given an opportunity to start in a US insurance company based here in the Philippines and I took the role for the Insurance Service Representative in Insurance Support Services International Corp. I handled inbound inquiries about the policy holder's insurance plan, process payments and explain coverage of their plan. I was also a mail order processor for Centerwell Pharmacy formerly known as Humana Pharmacy where we process orders for prescription drugs and over the counter orders. I was also a Medical Virtual Assistant for a Personal Injury Law Firm based in NY.  I am taking my chance here in this platform so I can expand again my horizon and take chance and share my wealth of knowledge gained from my previous work experiences.