Glycelle

E-commerce Virtual Assistant & Customer Service Rep

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Overview

Looking for full-time work (8 hours/day)

at $3.41/hour ($599.98/month)

High school diploma

Last Active

January 8th, 2025 (yesterday)

Member Since

June 8th, 2023

Profile Description

I help e-commerce businesses boost revenues and increase productivity by managing the Amazon account and inventory while supporting administrative tasks.

Top Skills

E-Commerce » Ebay » Customer Support

Experience: 6 months - 1 year

- Assisted inbound/outbound customers with their general product inquiries - Assisted inbound/outbound customers in placing orders - Assisted inbound/outbound customers with their refund and replacement - Processing discounts on the customer's orders - Tracking orders using the tracking number and Dispatcher tool - Sending emails to the marketplace seller and store manager to follow up on orders and address customer complaints. - Scheduled/Processed return pick-up items

Professional Services » Management Services » Administrative Management

Experience: Less than 6 months

- Post content on various social media platforms. - Conduct cold calls and SMS blasts. - Answer calls and texts via Openphone. - Coordinate with the cleaning manager for bookings. - Send messages via Openphone for payment collection, client updates, and review link sharing. - Create simple graphic designs on Canva for postings.

Customer Support » Ecommerce » Amazon

Experience: 6 months - 1 year

I am skilled in product research, listing creation, supplier sourcing, customer support, and Amazon Seller Central Management.

Other Skills

Basic Information

Age: 27

Gender: Female

Website: Sign Up with Pro Account to View

Address: Imus, Cavite

Tests Taken: IQ
Score: 101: DISC
Dominance: 46
Influence: 7
Steadiness: 19
Compliance: 28: English
C2(Advanced/Mastery)