Experienced Intake Specialist and CSR - Calls, Emails & Chat

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Overview

Looking for full-time work (8 hours/day)

at $5.00/hour ($880.00/month)

Bachelors degree

Last Active

February 21st, 2025 (7 days ago)

Member Since

June 8th, 2023

Profile Description

- Fluent in both verbal and written communication skills.
- Knowledgeable with MS Word, Excel, Google Docs, Spreadsheets and OneNote.
- Critical thinker and has problem solving skills.
- Root Cause Analysis trained
- Can type 50-60 WPM
- Multi-tasker - Answer emails and chat at the same time
- Fast learner and can easily
- Experienced on how to provide quality and good customer service through calls, emails and chats

Top Skills

Customer Support

Experience: 5 - 10 years

I am an experienced Customer Service Representative. I've handled multiple accounts such as Telco, Healthcare and Sales. I handled voice, emails and chat support campaigns which helped me developed my multi-tasking skills. With my healthcare experience, I learned things about insurance, prior authorization, eligibility and benefits. Furthermore, I learned how to handle different types of customers during my entire customer service journey.

Other Skills

Basic Information

Age: 31

Gender: Male

Website: Sign Up with Pro Account to View

Address: Marikina City, NCR

Tests Taken: IQ
Score: 116: DISC
Dominance: 26
Influence: 39
Steadiness: 19
Compliance: 16: English
C2(Advanced/Mastery)