A+ Tech Specialist|SaaS Wizard|Salesforce, CRM Admin & more

Overview

Looking for full-time work (8 hours/day)

at $10.00/hour ($1,760.00/month)

Bachelors degree

Last Active

March 20th, 2025 (3 days ago)

Member Since

June 7th, 2023

Profile Description

Why hire more employees when you can have me *wink*

Certified OKTA Professional
Certified DocuSign Admin for Salesforce

My role and expertise include:

Salesforce Admin:
- Configuring and customizing Salesforce platform
-  User management and access control
-  Data management and integration
-  Creating and modifying workflows
-  Creating dashboards, reports, and analytics
-  Troubleshooting and support

Adobe Admin:
- Managing Adobe software licenses and user accounts
-  Configuring and customizing Adobe products
- Troubleshooting software issues and errors
- Providing user support and training on Adobe tools

DocuSign Admin:
- Managing user accounts and permissions in DocuSign
- Creating and maintaining document templates

OKTA Admin:
- Managing user accounts and access control in OKTA
- Configuring and maintaining single sign-on (SSO) and multi-factor authentication (MFA)
- Integrating applications with OKTA
- Troubleshooting authentication and access issues

Technical/Help Desk Support:
- Troubleshooting technical issues using remote desktop tools like TeamViewer
- Maintaining records of common issues and solutions in a knowledge base or ticketing system like Jira or ServiceNow
-  Resolving hardware and software issues using diagnostic tools

Confluence Documentation:
- Creating and organizing documentation in Confluence
- Writing and editing content for knowledge base or wiki
- Formatting and structuring documentation pages
- Collaborating with teaUpgrade to see actual infombers on documentation projects

Project Management:
- Assigning tasks and managing resources
- Communication and collaboration with stakeholders

Tell me what you need and I'll do the rest!