Loreza

Amazon/E-commerce Customer Support

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Overview

Looking for part-time work (4 hours/day)

at $4.55/hour ($400.00/month)

Bachelors degree

Last Active

November 22nd, 2024 (today)

Member Since

June 6th, 2023

Profile Description

I am a dedicated Amazon Customer Service Specialist helping sellers and buyers navigate the platform's complex features. I am proficient in managing customer queries and resolving issues related to orders, returns, refunds, and Amazon policies. I provide quick, accurate, and friendly support to ensure a positive shopping experience and enhance seller reputations. I am highly skilled in communication, problem-solving, and multitasking, ensuring customer satisfaction in every interaction.
Key Skills:
Customer Support via Email/Phone/Chat
Order Processing and Management
Managing Returns & Refunds
Resolving A-to-Z Claims
Amazon FBA Customer Inquiries
Product Inquiries and Troubleshooting
Feedback Management
Tracking & Delivery Issues

Top Skills

Experience: 1 - 2 years

Customer Support via Email/Phone/Chat Order Processing and Management Managing Returns & Refunds Resolving A-to-Z Claims Amazon FBA Customer Inquiries Product Inquiries and Troubleshooting Feedback Management Tracking & Delivery Issues

Experience: 1 - 2 years

Other Skills

Basic Information

Age
31
Gender
Female
Website
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Address
Valenzuela, Metro Manila
Tests Taken
English
C2(Advanced/Mastery)
Government ID
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