Macy

Experience A+ Customer Service PRO | Tech Savvy | Admin

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Overview

Looking for full-time work (8 hours/day)

at $8.00/hour ($1,408.00/month)

High school diploma

Last Active

April 3rd, 2025 (2 days ago)

Member Since

June 6th, 2023

Profile Description

Friendly and Dedicated Customer Service Professional with 8+ Years of Experience in Chat, Email, and Phone Support.

With over 8 years of experience, I have successfully assisted a variety of US-based businesses, including AT&T, T-Mobile, Direct TV, and retail giants like Upgrade to see actual info's and Bloomingdale's. My expertise includes handling escalations, processing orders, tracking shipments, and resolving billing and technical issues. I have also led teams of customer service agents, ensuring top-tier service delivery and customer satisfaction.

*Key Competencies:
-Order Management & Shipment Tracking
-Billing and Technical Support Resolution
-Escalation Management & Problem Solving
-Team Leadership & Mentorship
-Customer Satisfaction & Retention
-Accurate Data Entry & Documentation

What Sets Me Apart?
I’m passionate about delivering personalized, top-quality service. By treating your business as my own, I ensure every interaction reflects your brand’s values and commitment to excellence.

Let’s connect and discuss how I can help your business thrive with outstanding customer support!