Laniemae

Leads/Intake Administrator

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Overview

Looking for part-time work (4 hours/day)

at $5.00/hour ($440.00/month)

Bachelors degree

Last Active

November 27th, 2024 (3 days ago)

Member Since

June 5th, 2023

Profile Description

As a Leads/Intake admin of a Law Firm account, my main role is to watch and gather leads that we might be able to retain as our client. Making sure that we can contact them as soon as possible with no more that a minute to make sure that no other firm would take them as they are not just sending their inquires to us but to more than 20+ firm. I make a folder gathering their information such as personal, medical, insurance information to make sure that after retaining them they will have a file that has all the information needed to work with their case and would be ready to be assigned to the Case Upgrade to see actual info addition, I also generate reports of how many leads we are able to retain weekly and I also do a monthly expenses report for every leads platform our firm have.

Top Skills

Experience: 2 - 5 years

On every leads we received, we make sure to provide them the best customer support. If their case qualifies we make sure that we will handle the case properly, on the other hand if the case don`t qualify we kindly decline and refer them to other firm/atty that might be able to help.

Experience: 2 - 5 years

Responding to leads inquiry via chat and making sure that they will be called by the intake caller immediately.

Experience: 2 - 5 years

Watching emails to make sure that all leads that came in will be called right away. Also making sure that emails will be sorted accordingly.

Other Skills

Basic Information

Age
27
Gender
Female
Website
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Address
Tukuran, Zamboanga del Sur
Tests Taken
IQ
Score:  106
Government ID
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